Do I need to order my Uber or Lyft through the Freebird app to get the reward?

Yes, please note that you must claim your reward in Freebird before you take a ride. To do this, simply search for the location you want to ride to and tap the "Set Pickup With Uber/Lyft" button and the points or cash tied to that offer will be claimed. Freebird will automatically transfer you to Uber/Lyft where you will complete your ride like usual.